Brushed Nickel Dover 3 Light 18″ Wide Pendant 3502

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Brushed Nickel Dover 3 Light 18″ Wide Pendant 3502

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Originally $225.00

You Save 33%

Finish: Brushed Nickel


Kichler 3502NI

Brushed Nickel Dover 3 Light 18″ Wide Pendant with Etched Glass Bowl Shade


The Dover Collection takes classic design and offers its own unique, modern twist. Characterized by its long, sweeping arms, Dover fixtures offer a clean look while remaining fresh and exciting.



  • Etched and seeded glass shades offer a diffused soft glow
  • Hand-wrought steel frame offers durability
  • Covered under Kichler’s 1-year limited warranty
  • Complete the look with these other fixtures from the Dover Collection – see Related Item


  • Height: 19″ (measured from ceiling to bottom most point of fixture)
  • Max Hanging Height: 93″ (including chain / down rods)
  • Width: 17.75″ (measured from furthest point left to furthest point right on fixture)
  • Product Weight: 8 lbs
  • Wire Length: 93″
  • Chain Length: 72″

Electrical Specifications:

  • Bulb Base: Medium (E26)
  • Bulb Shape: A19
  • Number of Bulbs: 3
  • Bulb Included: No
  • Watts Per Bulb: 100
  • Maximum Wattage: 300 watts
  • Voltage: 120 (U.S. standard line voltage)

Warranty & Product Info

Product Warranty Information

Warranty and Limitations


Aside from the exceptions noted below, Seller warrants the Products it provides will be free from defects in material and workmanship for 1 (one) year following the date of shipment.


The exceptions are: The exterior finish on LifeBrite outdoor lanterns, which have lifetime warranties for as long as the original purchaser owns it. Energy Star® products have a two-year warranty. There are no warranties on light bulbs. There are no warranties on the finish on outdoor polished brass products. The Design Pro Series™ LED Cabinet Light models; # 12301BRZ, 12301NI, 12301WH,12303BRZ, 12303NI, 12303WH, 12305BRZ, 12305NI, and 12305WH will be warranted for normal use for as long as the original purchaser owns it.


Normal use means residential non-commercial use for no more than 6 hours per day in an environment that does not exceed 25 degrees Celsius.


If any of the warranted Products are found by Seller to be defective, such Products will, at Seller’s option, be replaced or repaired at Seller’s cost.  The parties hereto expressly agree that Buyer’s sole and exclusive remedy against the Seller shall be for the repair or replacement of defective Products as provided herein, or, at Seller’s sole option, Seller may refund the purchase price of the Products to the original credit card.


This warranty does not cover labor or other costs or expenses to remove or install any defective, repaired or replaced Product. Seller’s warranty does not apply to any Products that have been subjected to misuse, mishandling, misapplication, neglect (including but not limited to improper maintenance), accident, improper installation, improper packaging of products returned to Kichler, modification (including but not limited to use of unauthorized parts or attachments), or adjustment or repair.


At Seller’s request, Buyer will send F.O.B. destination any allegedly defective parts or Products to the plant designated by Seller.


This warranty is not transferable whether to heirs, subsequent owners, or otherwise. No affirmation of

Seller, by words or action, other than as set forth herein shall constitute a warranty.




Free Shipping!!!!

Shipping Options

For smaller products we use standard shipping methods. Larger products require Freight delivery. Shipment times are average, and remote locations, shipments during the winter holiday season, and cases of extreme weather may exceed the estimated shipment times.

Standard Shipping: We use UPS, FedEx, DHL, USPS, or other common carriers that provides insurance and tracking. Shipments often need to be signed for, while shipments can also be left at the driver’s discretion. Items using standard shipping have several speeds:

  • Standard Ground Shipping: 5-7 business days. Deliveries eligible for Free Shipping will have this option available.
  • Second Day Air: Shipment time is 2 business days. The day following the ship day is the first day. For example, an item that ships on Friday (not counting Saturday or Sunday) will arrive on Tuesday.
  • Next Day Air: Shipment time is 1 business day. An item will be delivered the following business day if the carrier receives that item prior to their daily cut-off (varies by carrier). NOTE: When choosing this method, please be aware of the product’s Expected Time To Ship (warehouse turn-around).

Freight Delivery (also called LTL or Curbside): This is reserved for large, heavy, or oversized items like large sinks, bathtubs, shower doors, etc. Items are palletized and loaded onto a large truck for shipment, and delivered by scheduled appointment for curbside service. Visible exterior damage should be noted on delivery receipt. Fully inspect your order to be sure all items are in good condition immediately after driver leaves. Shipment time is 7-10 business days.

Shipping Costs

For exact shipping costs, add the product(s) to your cart and enter your zip code. Below is a breakdown of our most popular shipping offers.

UPS Ground Shipping offers: UPS Ground Orders* under $49 start shipping for $5.99, and UPS Ground Orders over $49 may be eligible for free shipping offers.

Freight (LTL) Shipping offers: Freight (LTL) orders over $1500 ship for free.

*Some restrictions may apply, always check the shipping on the cart page after entering the ship-to zip code. Hawaii and Alaska typically do not qualify for free shipping offers.

To determine the total shipping price for your order:

  • Find the product you want to purchase
  • Add it to your shopping cart
  • Enter the ship-to zip or postal code

The shipping price for each individual item is usually more than the total cost of a single shipment with multiple items. So, if you’re purchasing multiple items, add them all to your cart before checking the final shipping price.

Every shipment method we use is trackable and insured. Below is a list of our shipment methods and their shipping times. All shipment times are shown in business days (Monday through Friday, excluding weekends and holidays).

General Returns

You may initiate a return for an item(s) within 30 days of receipt for a refund. Returns requested between 31 – 60 days after receipt will only qualify for store credit. Returns outside of our 30 to 60 day General Return policy will not be accepted. Refunds will be applied to your account (minus return shipping) once the item has been received and inspected through our warehouse.

To qualify for a general return, the item(s):

  • Must be in resalable condition
  • Must be free from scratches and/or defects
  • Must not have been installed

Must be in the original manufacturer’s box and packaging

  • Must not have any writing on the original packaging
  • Must not be missing pieces
  • Must not be clearance/liquidations/closeout
  • Must not be an appliance, furniture or paint

Restocking Fees:

In most cases, restocking fees may not apply. However, Tile & Flooring returns are subject to restocking fees.

Defective Returns

You may initiate a return for defective item(s) within 90 days of receipt for a full refund. Once a return has been set up and returned to our warehouse, it will be inspected. If the return is deemed to be defective, a full refund will be applied to your account.

To qualify for a defective return, one of the following must apply:

  • Item has a defect that hinders its usability for the purpose of which it was designed
  • Incorrect item was received
  1. How do I send my return? 

We recommend using the packaging from the original shipment. Follow the instructions provided with the RGA number we sent via email. If you’re using a Pre-paid Label that we provided, then print the PPL, attach it to the outside of the box, and drop your shipment off at any UPS location. If you are not using a PPL that we provided, then please use a carrier that offers tracking (like UPS) and remember to provide us with the carrier and tracking information.

If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the BOL that we provided via email. Do not attach the BOL to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup.

  1. When and why do I have to pay a restocking fee?

Most returns will not incur restocking fee charges. However, any order that receives customer-negotiated discounts may be subject to restocking fees. We do charge a 15% restocking fee on all Flooring and Tile general product returns.

  1. How do I cancel an order?

Cancellation requests must be processed by a customer service team member. Please contact the appropriate customer service team for immediate cancellation requests as our orders process quickly. Speaking with our service representatives allows us to review and process your request as quickly as possible. An order can only be cancelled if it has not shipped.

Store credit can be used.

  1. When should I expect my refund? 

For most general or defective returns, we will process your credit once we have confirmation that the item has been received and inspected by our warehouse. Please allow 5 to 10 business days following delivery to our warehouse for credits to be issued. Refunds will be issued per our return policy.

For refused shipments, damaged shipments, and freight claims filed within two (2) business days of receipt, credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.

  1. What is a Return Goods Authorization (RGA) and how long will it take to receive it after I set one up? 

An RGA is used as a reference to help us track returns. This identifies the return and associates it with your order number. It may take anywhere between 3 to 5 business days to process and issue an RGA.

  1. What is a PrePaid Label (PPL), and when will I receive it?

A PPL is a prepaid label to return your item(s) via UPS. PPLs are provided for all returns set up by one of our customer service team members, or via the web. PPLs for defective returns are provided at no cost. For general returns, PPLs are provided by default and the cost of shipping will be deducted from your credit. PPLs will be sent as an embedded URL link in the body of your RGA email.

  1. What is a Bill of Lading (BOL), and when will I receive it? 

A BOL is used to return items via freight (semi-truck, LTL, etc.). This shipping method is used for bulky, heavy, or palletized products. The BOL will be automatically issued and emailed at no charge for defective returns. BOLs for general returns are created by our customer service representatives and are offered at a low-cost per-pallet-flat-rate. The flat-rate freight amount will be deducted from your credit for general returns. BOLs are emailed in a separate email, and will arrive after your RGA email with instructions and carrier contact information for scheduling pick-up timeframes.

  1. What is a call tag and how does it work?

A call tag is an additional convenience option for general returns, and is set up when a shipping carrier needs to pick up an item from your home or business , then deliver it back to our warehouse. Call tags are for parcel shipments (UPS only).
The cost of a call tag is $8.00 per package, plus the cost of shipping. The total cost of all call tags combined with all shipping charges will be deducted from your credit amount. A call tag takes 24 hours to process. Once processed, the carrier will make up to 3 attempts to pick up the package(s) from your home or business.

 My purchase was damaged in transit. How do I return it, request a replacement, and/or file a freight claim? 

If you notice damage while the carrier is on site, DO NOT take possession of the damaged product(s). Instead, take a picture of the damage, gather copies of the paperwork from the carrier (if possible), and refuse delivery. Next, contact the appropriate customer service team.

If you notice damage after delivery (concealed damage), then take pictures of the damage, and contact the appropriate customer service team listed above. Carriers only allow two (2) business days after delivery to file a freight claim, so please contact us as soon as possible.

You may also log into your account to access our return request tool. When setting up the return please select “it was damaged in shipping” as the return reason. In the description please give us as much detail as possible of the damage. Make sure to specify whether you would like a replacement item or would like to return the item for a credit. After the return is set up, please hold the damaged product(s), along with any damaged packaging, for 30 days as the carrier may want to pick up or inspect it. If after 30 days you have not been contacted by the carrier, you are free to dispose of the damaged product(s).

We will not be able to help with any complaints of damages, including visible or material defects, after the product has been installed or altered.

  1. I did not receive all my products, or some items are not what I purchased. What do I do?

There are occasions when an order is shipped from multiple locations and will arrive at different times. In the event that all material is not delivered, please contact the appropriate customer service team.

If you believe you have received the wrong product, please verify the item number of the product you received against the order confirmation email and/or packing list. If anything does not match, please contact the appropriate customer service team so we can assist in getting the wrong item(s) returned and the order corrected.

  1. My purchase was lost in transit, what should I do?

In case of a lost shipment, please contact one of our customer service teams as soon as possible.

Sales Tax Information

As an effect of the Internet Tax Freedom Act, Sales Tax is collected for orders shipping to California, Indiana, and Iowa due to our tax nexus in these two states. also participates in the Alabama Simplified Seller Use Tax program and charges a flat rate on orders shipping to Alabama.

We are not obligated to, and do not, collect sales tax in all states. The short and sweet of it, we won’t tax you for your purchase, but your state might. Check with your local taxing authorities to be in the clear.



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